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Electricity Service

We are working with a handful of specialists to improve our service delivery and you should know we have already started. Be prepaired for a couple of changes - perhaps a moment of frustration but rest assured that our solutions are in the pipeline. Scroll down to view some of the new tools you have access to at no additional charge. 

try the new electricity

customer portal

If you are a postpaid customer you automatically get access to our customer portal. You will be able to login on your account to update your details, download your invoices or investigate your consumption profile. 

You will need your account number and your cellphone number to login.

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need help with an issue

enquire

On the Phone

44100

sms

 

Send us a sms to 44100. Make sure to describe the issue you are experiencing and note to leave your name so that we can contact you. You will receive an auto reply with your reference number.

Smiling Man on Laptop

enquiries@emslinganijv.co.za

email

 

Send us an email to enquiries@emslinganijv.co.za. Make sure to describe the issue you are experiencing and note to leave your name and cellphone number so that we can contact you. You will receive an auto reply with your reference number.

Phone Operator

(014) 050-0261

electricity call centre

 

The Electricity Call Centre handles all electricity-related enquiries. For municipal account enquiries such as rates and water please contact the Municipal Office: (014) 718-2000

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